Shipping policy

All orders are processed within 1–3 business days after payment confirmation.

You will receive a confirmation email once your order has been shipped.


Delivery usually takes 7–15 business days, depending on your location.

Please note that delays may occur due to customs, holidays, or high order volumes.

We are not responsible for delays caused by shipping carriers, customs clearance, or incorrect shipping addresses provided by the customer.


If your package has not arrived within 25 days, please contact us at thelisseshop@gmail.com, and we will assist you in tracking or replacing your order.